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Account or invitation help

Include your account email, the type of problem and approximately when it happened. Describe any error message. Do not include passwords, OTPs or a complete private invitation link.

Challenge or content concerns

Describe the issue and include a Room or Yapp identifier if you can find it. Send only the minimum information needed; redact unrelated personal details from screenshots.

Privacy and deletion requests

Use the Privacy and Account Deletion pages for request guidance. We may need to verify that you control the account before handling account-specific requests.